Drukair will resume domestic flight

Drukair will resume domestic flight services to Yongphula and Bathpalathang by next month according to the Department of Civil Aviation. Drukair had suspended its flight operations to Yongphula in May and Bathpalathang domestic airport in July this year.

The flight services were suspended on the recommendation of the Safety and Quality Department after they found out that the runways had developed several cracks and gravels had resurfaced.

The Director General of Department of Civil Aviation, Wangdi Gyeltshen, said they have carried repair works of both the airports. “The runways only required minor maintenance,” he said.

According to the General Manager of Domestic Air Services, Namgay Wangchuk, the reasons for suspending flight services was because of safety reasons and not because they weren’t making profits.

Meanwhile, about 50 people have already booked the tickets for next month.

The domestic airports were launched for flight operations in December last year.

Source: BBS

Bhutan Drukair will fly up to 20,000 passengers

Drukair will fly up to 20,000 passengers this month alone - a record for the airline.

The record traffic is a result not only of the peak tourist season beginning this month, but also the upcoming Royal Wedding.

As a result, Drukair has already inserted 28 additional flights, or made available 4,500 more seats, this October. Half these flights are on the Paro-Bangkok, Thailand sector. The airline has placed a second crew in Bangkok to address the record upsurge in passenger traffic.

“We’ve created more than 25 percent additional capacity for October and it’s the highest we’ve ever created,” the airline’s commercial manager, Tshering Penjor, said. He added that the airline has even had to hire temporary staff to cope with the record traffic being experienced.

On October 2, the airline flew 15 flights in and out of Paro airport, setting another record for most flights operated at the airport since its construction in the early eighties.

While some seats on incoming flights to Paro are still available, Tshering Penjor said that preferred dates might not be available. In case of medical emergencies requiring patients to be flown out, he said that Drukair would continue to prioritise such cases. “Drukair has and will continue to extend priority and do all possible, as and when an emergency arises.”

While the airline has created the additional capacity, bad weather and technical problems if encountered, could disrupt the October schedule. “We’ve kept some cushion to ensure during such unforeseen circumstances while flights may be disrupted and delayed, at no point of time, the air services will be crippled,” Tshering Penjor said. He added, “However no one can guarantee against any technical problems or weather related delays and, if we face them, obviously it’ll impact the schedules.”

A technical problem with one of its airbus jets already disrupted the schedule, when it was grounded for maintenance on Tuesday and most of Wednesday.

He also pointed out that, despite the increased frequency of flight operations, safety of passengers and aircraft maintenance would not be compromised, and would remain a priority of the airline.

Source: Kuenselonline

Druk Air: Bhutan and Singapore will establish an air services agreement

Bhutan and Singapore will establish an air services agreement (ASA) next week, according to the department of civil aviation (DCA).

The agreement will allow national airline, Drukair and upcoming private airline, Tashi Air, the rights to fly to Singapore. A civil aviation team from Singapore will arrive in the country today to work out technical details of the ASA, prior to a final agreement on Wednesday.

Drukair plans to operate to Singapore twice a week from March next year, according to the airline’s commercial manager, Tshering Penjor. But he said that this would also depend on when Drukair is able to acquire a third airbus jet. Drukair will also have the rights to operate to Singapore through Kolkata, India and Dhaka, Bangladesh.

A representative for Tashi Air said that its international destinations will only be worked out once the airline’s domestic obligations are fulfilled. The private airline’s aircraft is expected to arrive in the first week of October.

DCA director general, Phala Dorji, pointed out that an added benefit to an ASA with Singapore would be obtaining training opportunities for Bhutanese aviation officials.

The aviation sector is a key component of the Singaporean economy, and its civil aviation authority is also major provider of training for international aviation management personnel. Bhutanese airlines will also be able to use Singapore for its high level of aircraft maintenance and repair services. “This will go a long way in terms of benefits,” said Phala Dorji. The director general also pointed out that Singapore had initiated the ASA.

Bhutan now has ASAs with seven countries: Bangladesh, India, Maldives, Myanmar, Nepal, Thailand, and now, Singapore. Phala Dorji said that DCA is under instructions to establish as many ASAs as possible. He said that DCA is currently focused on establishing ASAs with all SAARC countries. Bhutan does not have ASAs with Pakistan and Afghanistan. He added that Qatar had recently expressed interest in establishing an ASA with Bhutan.

While ASAs can be established, it is up to airlines whether a route will be formed and operated. Drukair does not operate to the Maldives and has discontinued its Myanmar stopovers. Drukair is currently focused on expanding its services to and within India, where domestic passenger traffic is growing at a rapid pace. Passenger traffic between Paro and India increased 26 percent in 2010. The international air transport association (IATA) ranked India’s domestic passenger traffic growth second (14 percent) globally for the month of June. Drukair is considering establishing routes to the cities of Bangalore and Mumbai.

The national airline is also looking at establishing a Hong Kong, China route.

Source: Kuenselonline

Bhutan national airline’s ATR 42-500 aircraft grounded of technical problems

Despite conducting a three-day rimdro or prayer ceremony for its aircraft last week, the national airline’s ATR aircraft is once again grounded as a result of technical problems.

The 48-seater twin turbo propellor ATR 42-500 aircraft has been grounded since Wednesday and is expected to remain grounded until Sunday. The airline’s officiating CEO, Rinzin Dorji said that the date for the aircraft’s reintroduction into scheduled services is “tentative”.

Drukair general manager, engineering section, Thrimchong Wangdi, explained that the de-icing boot on one of the aircraft’s wing was “ruptured” and non-functioning. The de-icing boot is a rubber device located on the front surface edge of the ATR’s wings to allow for mechanical de-icing. The front surface edge of an aircraft’s wing is one area most likely to accumulate ice during flight. Ice on an aircraft’s wing can cause disruptions in airflow, leading to loss of lift or control.

According to a source, the non-functioning de-icing boot was discovered mid-air while the aircraft was flying from Kathmandu to Paro.

Drukair management and engineering downplayed the risks of such an incident.

Thrimchong Wangdi pointed out that the ATR is equipped with “2-3” redundancy measures or back up systems, in case a de-icing boot fails. “From that perspective, it’s not a very serious concern.”

This is at least the fourth grounding of the ATR aircraft since it joined the Drukair fleet in June. The induction itself was delayed by about two weeks. Two groundings were required to prevent the aircraft’s only two pilots from exceeding the accepted number of flight hours in July. A damaged wheel bearing, which required the entire landing gear assembly to be shipped to and repaired in Singapore, grounded it early this month for about two weeks.

On why Drukair has hired only two pilots, Rinzin Dorji attributed costs.

“It’s very, very expensive,” he said, on hiring pilots from abroad. Two international pilots, and two engineers have been hired with the aircraft.

The captain’s salary is about USD 10,000/month, according to Rinzin Dorji, while the engineers are paid about USD 7000/month. He pointed out that Bhutanese pilots are in the “pipeline”.

The technical problems have caused some observers to raise safety concerns with regard to the aircraft’s age. The department of civil aviation only last week said it had no concerns regarding the safety of the ATR. Drukair officiating CEO also emphasised that the ATR is in “good condition” and that thorough examinations of the aircraft had carried out before leasing it.

The ATR, which has been leased for one year, with a purchase option at the end of the term, is nine years old. It was previously operated by the French Polynesian government as a VIP aircraft, and by a domestic airline, Air Tahiti.

During its service there, the aircraft did not experience any major technical issues, according to sources. The French Polynesian government sold the aircraft for financial purposes, not because of technical problems, according to the chief of staff at the French Polynesia vice-presidency, Moetai Brotherson. “It has gone through a thorough technical expertise,” he said in an email interview. A member of the Polynesian press confirmed this.

The French Polynesian government sold the ATR to an aircraft maintenance company, Mk Tek Europe for USD 8.6 M. Drukair then leased/purchased the ATR from this company for about USD 9.8M, according to Rinzin Dorji. He pointed out that this amount was an estimation as he did not have the figures immediately.

Meanwhile, spare parts for the ATR had to be ordered from Copenhagen, Denmark, and are due to arrive today.

Source: Kuenselonline

Air services between Bhutan and Bangladesh can be significantly increased

Air services between Bhutan and Bangladesh can be significantly increased under a new agreement signed this week.

The updated agreement allows daily flights between Bhutan and Bangladesh. It also allows the use of any airport situated in either country by airlines belonging to both countries. The new air agreement also allows national airline Drukair to connect Bangladesh with other countries besides Thailand.

Currently, Drukair operates three flights to the capital city, Dhaka, with two of these flights also connecting Dhaka to Bangkok, Thailand.

Drukair CEO Tandin Jamso said that, “as of now”, the airline would not be adding more flights to Dhaka. But he pointed out that, with increasing passenger traffic between Bhutan and Bangladesh, the airline is studying the financial viability of increasing flight frequency. He said that tourist arrivals from Bangladesh have been increasing. He also said that the airline will be studying potential routes that could be operated from Dhaka.

Passenger traffic between Paro and Dhaka increased by more than 100 percent in 2010, when compared to 2009. The airline carried 5,840 passengers in 2010, and 2,897 in 2009 between Paro and Dhaka. The airline has already flown more than a thousand passengers on the route this year.

Drukair will have the option of flying to any airport in Bangladesh. The country has three international and seven domestic airports.

The updated air services agreement comes a week after Bhutan and Maldives also signed an air agreement, allowing flights between the two countries.

Meanwhile, Drukair’s pilot project of operating between Paro-Mumbai, India, commenced with 100 Indian tourists arriving in Paro yesterday. The national airline will fly charters to Mumbai once a week until the end of June. It will also operate a weekly charter to Delhi as part of the project.

India’s largest online travel agency, “http://makemytrip.com/”makemytrip.com, is a partner in the project. The tourists are paying between Nu 40,000–50,000 for a weeklong stay in Bhutan.

While Drukair is looking to explore and expand its market in India, “http://makemytrip.com/”makemytrip.com officials said that more work would have to be done by both the company and the tourism council of Bhutan in India to attract more Indian tourists to Bhutan. Drukair’s passenger traffic on its India sectors increased 26 percent in 2010, compared to the previous year.

Source: Kuenselonline

Bhutan and the Maldives have signed an Air Services Agreement

Bhutan and the Maldives have signed an Air Services Agreement, paving the way for the two high-end tourist destinations to be connected by direct flights or flights transiting through other countries in the region.

The flight details and routes will be worked out between the airlines of the two countries, one a tourist hot spot on the roof of the world and the other an ultimate destination for those interested in sunbathing and deep sea diving.

The Maldives Minister for Transport and Communication, Mohamed Adil Saleem, and the Secretary for Information and Communications in Bhutan, Dasho Kinley Dorji, signed the agreement on May 8, 2011. They emphasised the fact that air connectivity was vital for tourism and broader economic development. High-end tourists could find the connection a very attractive possibility with the tourism industry viewing both countries as niche markets.

Bhutan, which saw about 40,000 tourists last year, is currently building three new domestic airports. The Maldives, which is constructing its third international airport, has achieved an escalation of tourist numbers to about 800,000 tourists a year and is still expanding.

With Bhutan holding the chairmanship of SAARC, the agreement is also a step forward in one of SAARC’s goals, to connect all the capitals of the region.

Source: Kuenselonling

Bhutan national airline Drukair is considering increasing airfares during peak seasons

With aviation fuel prices continuing to surge worldwide, national airline Drukair is considering increasing airfares during peak seasons.

Earlier this year, Drukair committed itself not to increase airfares in 2011, despite rising aviation fuel prices. But this was at a time, when the rate of increase was only around 20-25 percent.

“It has increased by almost 45 percent over one year, but we haven’t increased our fares at all,” said the airline’s commercial manager, Tshering Penjore. “So there’s pressure on the management and we need to also rationalise the amount of increase,” he said.

Between 40-44 percent of Drukair’s operating costs is on aviation fuel.

“We may be forced some time or the other to have a fuel surcharge,” said Tshering Penjore. A fuel surcharge is when an extra cost is added to the airfare to cover the increased fuel price. So far, Drukair has been able to cover fuel price increases because of traffic increase. The airline experienced a 12 percent growth in traffic last year. The airline flew 132,675 passengers in 2010, compared to 118,084 in 2009.

Tshering Penjore pointed out that Drukair is currently still “trying to resist” any increase in airfare. He said that the airline is hoping to offset rising fuel costs by attracting more travellers, which should “mitigate” any increase in airfare.

He added that an increase in airfare would only be for the peak seasons. “We find it pertinent because that’s when demand is at its peak,” said Tshering Penjore. Drukair considers the months of March and April, and September and October as peak seasons. Tshering Penjore added that the rest of the year would see no increase in airfares. He said that Drukair would also continue to maintain its regular discount schemes for both tourists and local travelers.

Source: Kuenselonline

The Bhutan airline finalised its move into the domestic sector

Drukair has confirmed that it will enter the domestic air services market by a stipulated April deadline.

The national airline finalised its move into the domestic sector, following its board of directors meeting yesterday.

The chairperson of the airline’s board, Kesang Wangdi, told Kuensel that Drukair would “respond to the call of the government”. He pointed out that the government had selected both Drukair and Tashi group of companies’ Tashi Air, and that the national airline would be “letting down” the government if it did not enter operations.

In a surprise for both Drukair and Tashi, the government chose in December the two companies to operate domestically. According to the request for proposals (RFP) floated in July last year, only one company was supposed to have been selected.

Tashi had approached the government, expressing its concerns on the financial viability of such a move, earlier this month. With an untested domestic market, survivability of two operators was worrying the company.

This prompted the government to hold meetings with representatives of both companies. Following the meetings, the communications minister Nandalal Rai said that the government would not reverse its decision to see two operators in the domestic market. A Tashi representative chose not to comment until a further date.

“The board has considered all options,” said Kesang Wangdi, in response to whether similar viability concerns were shared by Drukair. “Viability is a concern for both airlines, it applies to Drukair as well,” he said. But he pointed out that tourist numbers are expected to increase. He added that the board saw the existence of two operators as “cooperation” rather than competition.

Drukair CEO, Tandin Jamso, also said that the domestic market is “uncertain” for the airline. He pointed out that, if competition is a factor, even the international sector could be of concern. “In the peak season we’re doing all right, but in the lean season, occupancy is below 50 percent.”

The CEO said that the airline is expecting to commence domestic operations by April. The national airline will be operating a twin-propeller ATR 42 aircraft for domestic and short haul international flights. “Drukair respects the RFP and will be guided by the RFP,” he said.

Source: Kuenselonline

News: Druk Air launching a new online information SITA HORIZON

Flying with the national airline Drukair can sometimes be an arduous affair. But the chances of your Drukair experience being a pleasurable one may have just increased with the airline launching a new online information, reservation and ticketing service yesterday.

Services that are available on the system include online reservations, electronic ticketing, information accessibility to air fares and real time seat availability, and departure control services which includes checking in before your departure date, not just for Drukair but any airline that is a member of IATA (International Air Transport Association).

Drukair IT engineer, Tshultrim Dorji, said, the new system was only operational at the airline’s offices currently. The system will be accessible on any computer connected to the internet by the end of October. He said the new system would be more reliable and secure than the present one. Technical support, in case of network problems will be available 24x7 for Drukair, ensuring less problems than the present system which will be discontinued on October 24.

Drukair has chosen an airline reservation system operated by SITA HORIZON, a multinational company that specializes in providing telecommunications and other information technology for the airline industry.

The airline hopes the new system will improve its information accessibility and ticketing services, which has in the past, come under criticism.

A spokesperson for the airline said the system would make traveling with Drukair a much more convenient experience.

Source: Kuenselonline

Druk Air

As required by government regulations all visitors must travel at least one way into Bhutan by Royal Bhutan Airlines, Druk Air. Druk Air operates from Bangkok (BKK), Kolkatta, Delhi (DEL) and Kathmandu (KTM) to Paro. Entry is permitted only by Druk Air into Paro or overland through Phuentsholing accompanied by a guide.

National Airline "Druk Air" operates New Delhi & Kolkata in India, Kathmandu - Nepal and Bangkok - Thailand. There is flight from Paro to Bangkok via Kolkata and Bangkok to Paro via Kolkata every day and there is flight from Delhi to Paro via Kathmandu on Monday, Thursday & Saturday and Paro to Delhi via Kathmandu on Wednesday, Friday & Sunday and flying back the same. We are authorized GSA for Druk Air we will do ticketing for Bhutan portion but rest we are not authorized so you may have to handle by yourself.


Flight Schedule and Read More

Druk Air Addresses:

BANGLADESH – Dhaka
Druk Air Corporation Ltd
Mams Travels & Tours Ltd
33, Gulshan Ave, Road-45
Gulshan-2, Dhaka-1212
Tel: +880-2-9862243/9892862/9890802
Fax: +880-2-8828439

BHUTAN – Paro
Druk Air Corporation Ltd
Nemizampa, Paro
Tel: +975-8-271856 to 58/271860
Fax: +975-8-271861
SITA: QJCRPKB

BHUTAN – Thimphu
Druk Air Corporation Ltd
P.O. Box 209, Thimphu
Tel: +975-2-322215/323420/322825/321754
Fax: +975-2-322775
SITA: QJCRRRKB

INDIA – New Delhi
Druk Air Corporation Ltd
City Office: Ansal Bhawan Building
G Floor-3, 16 KG Marg
Connaught Place, New Delhi - 110001
Tel: +91-11-23357703/23357704
Fax: +91-11-23357768
Airport Tel: +91-11-25653207/25653147
SITA: DELKKKB, DELCOKB

INDIA – Kolkata
Druk Air Corporation Ltd
51, Tivoli Court
1A Ballygunge Circular Road
Kolkata
Tel: +91-33-22402419/22805376
Fax: +91-33-22470050
Airport Tel: +91-33-25119976
SITA: CCURRKB

MYANMAR – Yangon
Druk Air Corporation Ltd
C/o Mrs Soe Soewin
Thuriya Tours & Travels, Yangon
Tel: +95-1-524904
Fax: +95-1-525948
Mobile: +95-95002776

NEPAL – Kathmandu
Druk Air Corporation Ltd
Malla Treks (P) Ltd
P.O. Box 5227
Leknath Marg, Kathmandu
Tel: +977-1-4410089/4423145
Fax: +977-1- 4423143/4471712

THAILAND – Bangkok
Druk Air Corporation Ltd
Room # 3237, Central Block
International Airport, Bangkok
Tel: +66-2-5351960/5354901
Fax: +66-2-5353661
SITA: BKKKKB